Terms & Conditions

WEBSITE TERMS AND CONDITIONS

This is the official website of Silverly UK (“Silverly”). The website is owned and operated by 81stGeneration Ltd., with company number 08044842 and registered office address at 24/26 Arcadia Avenue, London, UK, N3 2JU (“81stGeneration” or “we”).

By using this website (the “Website”) you are accepting these Terms and Conditions. 81stGeneration reserves the right to amend any and all content on the Website as deemed necessary at any time and without notice.

  1. PURPOSE

The Website provides information regarding 81stGeneration and its Silverly products, services and news. It also provides contact information, as well as links to its social media accounts.

  1. COPYRIGHT AND TRADEMARKS

The copyright to all graphics, images, logos, trademarks and data contained on the Website belongs to 81stGeneration. Reproduction, adaptation or modification of all or any part of the website is strictly prohibited without the prior written permission of 81stGeneration, in accordance with the Copyright Designs and Patents Act 1988.

  1. UNAUTHORISED USE OF THIS WEBSITE

You agree to use the Website, its contents and services in accordance with the law, customs and requirements of good faith.

In this sense, you will not:

Use any of the Website’s contents and services for purposes deemed illegal, prohibited in these Terms and Conditions which can in any way damage, disable, overload, deteriorate or impede the Website’s normal use or be harmful to the rights and interests of others, or;

Use of any contents established in clause 2 belonging to 81stGeneration without having previously obtained the necessary authorization;

Reproduce, copy, distribute, communicate, transform or modify the Website’s contents and;

Incorporate viruses or other physical or electronic elements that may damage or impede the Website’s normal functioning.

You agree to indemnify and hold 81stGeneration harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against 81stGeneration arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of the Website.

  1. PLACING AN ORDER

To place an order you will need to follow the checkout procedure set out on the Website. Once your order has been shipped, you will receive an order shipment confirmation e-mail to the e-mail address provided during the checkout process.

You undertake that all details you provide to us for the purpose of purchasing products on the Website will be correct and accurate.

We will make all reasonable efforts to deliver your order within the time specified, but we cannot be held liable for any failure by the delivery companies we work with to deliver within that time.

We accept payment by PayPal and all major credit and/or debit cards, other than department store cards and any other credit and/or debit cards as we may specify from time to time.

If we are unable to fulfil an order after accepting payment, we will issue a full refund for your purchase and cancel the order.

We also reserve the right to bar or prevent an individual order, user, e-mail address and/or other identifiers from making purchases through the Website if we reasonably suspect an association with fraud or other infringements of the law.

If you wish to change your order, you must reach us before the order has been shipped at contact-us@silverly.co.uk or at +442083497295. Our customer service line is open weekdays between 9 am and 5 pm. Whilst we hope to assist, we are not obligated to make nor do we bear responsibility for any changes to an order after it has been placed.

  1. PRICE AND PAYMENT

All prices are inclusive of VAT, which will be calculated on the final value of your order at the current rate in force in the UK.

Payment must be made in full at the time of placing your order. We cannot accept and hereby exclude to the fullest extent permitted by applicable law, any liability arising out of or in connection with the use of third party payment providers.

You undertake that all of the details you provide to for the purposes of your placing and paying for your order and its delivery are correct; that the chosen method of payment belongs to you and that sufficient funds or credit are available to cover the full cost of the order.

  1. CANCELLATION POLICY

You have the right to cancel an order from the moment you place your order on the Website without giving any reason, and up to 14 calendar days upon receipt of your order, in accordance with the Consumer Rights Act 2015. To exercise your right of cancellation, please contact us at contact-us@silverly.co.uk or at +442083497295.

  1. RETURN AND EXCHANGE POLICY

If you are not satisfied with the item(s) you have ordered, we will issue a full refund of the item cost or issue an exchange provided the item(s) are returned within 30 days of receipt and in a resalable condition (meaning the item(s) cannot be damaged, soiled, washed, altered or worn). We reserve the right to refuse a refund for items returned that are not in a resalable condition.

If you receive an incorrect, faulty or damaged item, please contact us at contact-us@silverly.co.uk or at +442083497295 so we can assist you.

How to return the item(s) you ordered:

All our packages contain a return address on the delivery/invoice note. Please use the relevant address to return the item.

Please include the following information when returning an item(s):

  1. a) Your order number;
  2. b) If you would like an exchange or a refund;
  3. c) If you would like an exchange, please clearly state which item/s (including size/colour, etc.)

Refunds:

The balance will be refunded within 7 days from the day we receive the item(s) in the conditions mentioned above.

Your refund will be payable with the same payment method you chose for purchase.

If you have paid by credit or debit card, we will refund the balance to the card originally used.

  1. DISCLAIMER AND LIMITATION OF LIABILITY

The Website is provided on an “AS IS” and “AS AVAILABLE” basis without any representation or endorsement made and without warranty of any kind, whether express or implied.

To the extent permitted by law, 81stGeneration will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.

81stGeneration shall not assume any direct or indirect liability arising from the misuse, fraudulent or unlawful use by the user of the website or its contents.

81stGeneration is not responsible for unavailability, interruptions in availability, viruses or other defects in the site or its contents. In no event shall 81stGeneration be responsible for any damages to users or their computer systems or otherwise.

81stGeneration cannot guarantee the absence of interruptions and errors when accessing the Website, assuming, therefore, no liability for any technical problems or errors that may occur.

  1. COMMENTS

You agree that no comments submitted by you to the Website will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights(s). You further agree that no comments submitted by you will be or contain libellous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any comments you make.

  1. THIRD PARTY LINKS

This Website may contain links to websites operated by third parties that are not under our control and are provided to you for your convenience only. We make no warranties or representations whatsoever about any such websites which you may access through the Website or any services that they may provide.

  1. SEVERABILITY

If any provision of these Terms and Conditions were to be declared fully or partially invalid or unenforceable, such decision will only affect that provision or part thereof that is invalid or unenforceable. The other provisions shall remain in force.

  1. DATA PROTECTION AND PRIVACY

81stGeneration may collect and store personal identifiable information about the users who visit the Website. This information may include personal details including your name, e-mail address and telephone number.

For more information, please see our Privacy Policy and Cookies.

  1. LEGISLATION AND APPLICABLE JURISDICTION

You acknowledge and accept that the Website and its contents are governed in accordance with the laws of England. Any dispute shall be submitted to the exclusive jurisdiction of the English courts.